1) Microsoft Corp. website Retrieved from
http://office.microsoft.com/en-us/templates/TC011408341033.aspx?CategoryID=CT101426591033
on Nov. 29, 2006
This template ,I feel, would beuseful explaining a cutomer's service to them, or to other technicians.

2) from the same website, retrieved from:
http://office.microsoft.com/en-us/templates/TC012253511033.aspx?CategoryID=CT101428241033
on Nov. 29, 2006
This would be excellent to track specific projects and to specific people doing specific assignments within that project.

3) from the same website, retrieved from
http://office.microsoft.com/en-us/templates/TC011408341033.aspx?CategoryID=CT101426591033
on Nov. 29, 2006
This pteplate is for PowerPoint presentations, geared for just Web techies. It is named, "Bits and Bytes"!! No kidding!